Welcome To Exchange House BD

1. Our order process usually takes 30 minutes maximum 1 hours to complete. (for PayPal, Payoneer, MasterCard VC & Online Payment it can takes maximum 24 hours if there is no issue).
2. Customer need to bear their own wallet transaction fee. Like if you need exact 21$ of skrill or NETELLER you need to pay with their transaction fee. (minimum 0.62$ for skrill, 0.50$ for NETELLER, 0.80% for WebMoney and 0.5% for Perfectmoney)
3. Sometimes we need further details about you to complete your payment. (It's define user Authenticity)
4. If you need any instant support or payment confirmation feel free to whatsapp (textonly). You can find our contact details on the contact page. (24/7 support over the WhatsApp)
5. For reason of better service we aren't provide any types of advance payment. (You need to pay first to get your required service) 
6. Depends on supply and demand also security purpose we have ability to control our gateway. (If you can't find any service on the send or Receive option you need to wait further or you can place a request on [email protected] or via live chat)
7. For PayPal Sending from user end you need to send USD buy using friends and family option from your account. (goods and service, Gift payment won't be acceptable) and must note ( Send only FNF option with this note “I am sending my money to my cousin as a gift so this money can't be refundable, any complaint or dispute is not acceptable.”) And any one send Good And Service option then you can't refund your paypal dollar and Local Money. 
8. PayPal payment from goods and service is extremely prohibited and it's causes permanently hold that's means you won't get payment/refund.
9. When you order PayPal as receive option we will  send it by using Goods and Service (payment) feature. 
10. If you want to buy PayPal USD you must have a verified account to place your order. verified means it must have verified by card or bank, email and also phone. (limited account will not be able to place an order as well). Note:- so if any place an order without following these guideline we have ability to freeze their payment amount.
11. Our working period 10 AM to 11 PM (GMT +6) if you need any further assistant or have to send or receive payment you must have to confirm us before place an order. You can contact us over the live chat, WhatsApp, Visit for further info. Note:- after office hour you can buy any kind of service by using bKash and Rocket personal.
12. If you Cancell your order and refund your money or dollar then 10% Charge for return Your Money. Note:- for Cancell Your Order usually takes 12 Hours  Maximum 24 hours to proceed. 
13. For PayPal (25$) & Payoneer (50$) gateway you have to exchange minimum.
    
14. Our Refund process you can takes up to 1 hours. ( bkash, rocket , Any Dollar and 10% process fee will applicable from your desired amount ) 
15. For selling Webmoney contact us before exchange.
    
    
16. If we are facing any kind of issue from PayPal we have right to ask you for dispute.  
    
    
17. We do not support any kind of scamming and fraudulent fund. If we found any kind of reasonable ground we have right to block your payment and also have ability to block your future transaction as well. 
18. An administration fee may apply to your account if you violate any of this rules.
19. Special instructions: We do not have any other website or Facebook page except https://dollarstorebd.com/ and we never transact in any way through Facebook page. Only visit our official website when ordering. Do not trade anywhere without knowing or understanding someone's temptation. Do not transact on any web site at your own risk without taking the advice of acquaintances. If you transact outside of this, you will be responsible for it yourself. We sincerely apologize for the inconvenience.
    
    
20. Please provide your correct information when making a transaction. We will not be held liable for any inaccuracies in your information.
    
    
21. To buy MasterCard VC you must buy the following amount of USA dollars 25c$, 50c$, 100c$, 250c$, 500c$ and 750c$.
22. We ain't provide surety for the skrill and neteller fund that can be usable on gambling merchant.
23. We don't receiving non gambling p2p fund. If any one sent by mistakenly the rate will reduce from the current rate (currently fixed rate is 80 BDT per $ for non gambling fund).
24. You send skrill and neteller dollar and i will asking what types of dollar you send and you call gambeling and i check and find you send non-gambeling then your cheats me. this reason you not get your balance or money. 
    
    
25. We are using a merchant for Skrill and NETELLER so in order to buy from their gateway you have to buy a minimum of 5250 BDT or 50$ equivalent.
    
    
26. We will pay as per the current BTC price. Cause BTC is an extremely volatile market this is the only reason for payment at the current rate.
    
    
27. If you send fund using any wrong direction it will not refundable.
28. If you send your money others bkash & nogod Account No then you can't get any dollar and can't get refund.