We use your information to enable you to open an account with us. Once you have an account with us we will use your details to contact you and to reply to any queries or requests made by you. We may use your information in the administration of your account, which includes us periodically contacting you in order to update your account details (this assists us with keeping our records as up to date as possible) or in order to notify you of changes or improvements to our products or services that may affect our service to you. We will also use your information should we need to enforce our rights.

We use your information in order to supply our products and services and to meet our contractual obligations to you. We may supply you with information on our products and services - this would mean that you would be receiving marketing and promotional emails from us. If you do not wish to receive such communications please contact us.

We may need to pass your information onto Governmental departments, Regulatory bodies, the police/law enforcement agencies or to a court of law. This would be done, for example, to assist in the prevention of a crime (Anti-Money Laundering/fraud), to meet legal requirements or for other lawful purposes.

We may share your information with:

We may need to use your information, in an anonymous format, to assist in servicing and maintaining our client data base. We may need to undertake tests using client data to ensure that our systems are able to cope with large amounts of data. Test systems are isolated from external networks to ensure that live systems are not compromised. In addition, to ensure data is not compromised, we carry out various risk assessments, and have implemented safeguards to ensure data security.

We record all our telephone calls for security and training purposes.

We use secure servers in order to store your information and ensure proper data storage. Your information is kept encrypted for safety measures. World First stores all information in accordance with the applicable data protection legislation. Transmission of data on the internet can never be ultimately secure. We do not and cannot guarantee security of information collected electronically or transmitted; however, we take all necessary steps to provide the best security available. As a result of our inability to guarantee safety, you are submitting information to us at your own risk. All Exchange House BD staff members are aware of the obligations imposed on them to keep any client information secure. You are entitled to request, at any time, the details of information we hold for you. We may not be able to provide information should it contain references to other people or our proprietary information, be protected by legal privilege or any other legal reason or should we no longer have it.

We do not collect personal information from you through the browser when you visit our website. We do however log your IP address so that it is recognized next time you visit - we will do this by using cookies.